Instructions on the Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the date on wihch you or a third party appointed by you, who is not the forwarder, have/ has taken possesions of the goods.
In order to exercise your right of withdrawal you must inform us:
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about your decision to withdraw from this contract by sending a clear statement (e.g. a letter sent by post, fax or e-mail). For that purpose, you may use email for your letter of withdrawal. If you make use of your right of withdrawal in this way, we will immediately (e.g. via email) send you a confirmation of your withdrawal.
The dispatch of the notification that you are exercising your right of withdrawal before the end of the withdrawal period is sufficient to observe the withdrawal deadline.
Consequences of the Withdrawal
If you withdraw from this contract, we shall refund to you all payments which we have received from you, including delivery charges (except for additional costs incurred as a result of the fact that you requested a type of delivery other than the cheapest standard delivery offered by us) without delay and at the latest within fourteen days from the date on which we receive the notification of your withdrawal of this contract. For this refund we shall use the same means of payment that you used in the original transaction, unless expressly otherwise agreed with you; under no circumstances shall any charges be debited to you for this refund. We reserve the right to refuse to refund payments until we have received the goods or until you have furnished proof that you have returned the goods, whichever is earlier. You shall send back or hand over the goods to us without delay, at the latest within fourteen days of the date on which you notify us about the withdrawal of this contract. The dispatch of the goods before the expiry of the 14-day period is sufficient to observe the period. You shall be responsible for the direct costs of returning the goods. You shall only be liable for any diminished value of the goods resulting from handling them other than what is necessary to ascertain the nature, properties and functioning of the goods.
Exclusion of the Right of Withdrawal
There shall be no right of withdrawal for the delivery of goods that may perish quickly or whose expiration date of would quickly be exceeded.